Refund policy

RETURNS & REFUNDS

Every DRAFT THIS item is made to order specifically for you. Because our products are printed on demand, we do not accept returns or exchanges for incorrect size selection, color choice, change of mind, or buyer’s remorse.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos showing the issue.

Once the issue is reviewed and approved, we will work with you to provide a replacement or refund at no additional cost.

SIZING

Please review the size chart included with each product before ordering. Because each item is made to order, we cannot offer returns or exchanges when the wrong size is ordered.

ORDER CHANGES & CANCELLATIONS

Orders are sent into production shortly after they are placed. If you need to change or cancel an order, contact us as soon as possible. We cannot guarantee changes or cancellations once production has started.

LOST OR MISSING ORDERS

If tracking shows an issue with your shipment or your package appears to be lost in transit, please contact us and we will help investigate the shipment.

HOW TO CONTACT US

For any problem with an order, use the Contact page on our website. Please include your order number and any relevant photos so we can help as quickly as possible.

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